Return and Refund Policy for Jenson & Mitchell

At Jenson & Mitchell, we are committed to ensuring your satisfaction with our products. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

– Eligibility: You have 7 calendar days from the date of purchase to return an item.
– Condition: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
– Proof of Purchase: Please provide the receipt or proof of purchase when initiating a return.

Refunds

– Processing: Once we receive your returned item, we will inspect it and notify you of the status of your refund.
– Approval: If your return is approved, we will initiate a refund to your original method of payment.
– Timeframe: The time it takes for the refund to appear in your account may vary depending on your card issuer’s policies.

Shipping

– Return Shipping Costs: You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
– Damaged or Defective Items: If you received a damaged or defective item, please contact us immediately for assistance.

Contact Us

If you have any questions about our return and refund policy, please contact us at:

– Phone: (973) 279 3535
– Email: contact@jensonandmitchell.com

Note: This policy is subject to change. Please refer to our website for the most current information.